Frequently Asked Questions about Tattoo Release Forms App

A: TRF is a dedicated iPad application that digitizes and streamlines tattoo release forms, replacing traditional paper-based waivers. Support for Android and additional platforms is coming soon. Read more

A: YES. Once your free PRO subscription trial expires, every waiver you purchased (plus the 10 free waivers that come with the update) will be reflected on the Subscriptions screen in your REMAINING FORMS counter. We built the app to favor you with the bigger half of the cookie in every way. We've got you. Read more

A: Yes! TRF can be tailored to match the unique workflow of your studio or independent practice. Settings and features are fully adjustable within the app. Read more

A: Yes! Access the Main Menu by tapping the Menu Icon, which is represented by three stacked lines in the top right corner of the screen. You'll see TRF-MADE EXAMPLE WAIVER. Tap it to examine the waiver, or tap the green share icon in the top right corner. Your device's OS will offer the standard sharing options. Read more

A: Yes! Whether you're a solo artist or run a multi-location franchise, TRF can effortlessly be adjusted to match your business needs. Read more

Enhanced Organization: Quickly search and retrieve client waivers.

Improved Client Experience: A modern, professional digital interface.

Legal Protection: Ensures proper documentation and legally sound consent.

Operational Efficiency: Streamlines client onboarding and workflow.

Paperless System: No more managing stacks of paper forms.

A: TRF App Flows are sequences of screens designed to guide different users through specific tasks within TRF app. This approach simplifies the user experience by providing targeted access to relevant features.

A: Users only need to learn the flows relevant to their jobs by focusing on role-specific tasks, minimizing onboarding stress.

A: Tattoo clients primarily use the New Client Flow and Returning Client Flow.

A: Tattoo artists use the Artist Notes Pane Flow, Returning Client Flow, Save for Later Flow, and Main Menu Flow.

A: Client-facing studio staff use the Main Menu Flow, New Client Flow, Artist Notes Pane Flow, Save for Later Flow, and Returning Client Flow.

A: Studio management primarily focuses on the Initial Setup Flow, Main Menu Flow, and Settings Flow, although they have access to all flows.

A: Health Departments and Legal Teams primarily use the TRF Cloud Folder Flow to access waivers.

A: The party with majority ownership and liability for the studio should perform the initial setup. This ensures accuracy and accountability.

A: While TRF requires minimal information for setup, we recommend gathering more comprehensive information to enhance compliance. Examples of recommended information can be found here

A: TRF app won't function without a cloud link, as there will be no place to put the waivers and reports it generates. Learn More About the Cloud Tab

A: Starting your TRF App, the password for both the Master and the Artist panes is 1, 2, 3, 4. These can be easily changed to fit your studio's needs under the Setting's Flow. You can learn more about changing the passcodes here: Settings Flow>Studio Tab

A: Accuracy is essential because the information entered during setup populates the waivers generated by TRF. These waivers are designed to keep your studio in compliance and may be crucial in case of legal or health department issues. Settings Flow>Studio Tab

A: The minimum required information includes the studio name (both popular and legal), at least one artist's name, and at least one enabled and linked cloud service. Settings Flow>Studio Tab

A: TRF app won't function without a cloud link, as it will have no place to put the waivers and reports it generates. Settings Flow>Studio Tab

A: The information entered during the initial setup directly populates the waivers generated by TRF. This ensures the waivers contain accurate and relevant details about your studio and artists. Settings Flow>Studio Tab

A: You can access the Main Menu by tapping the Menu Icon, represented by three stacked lines at the top right corner of the screen.

A: Access the Main Menu by tapping the Menu Icon, which is represented by three stacked lines in the top right corner of the screen. You'll see TRF-MADE EXAMPLE WAIVER. Tap it to examine the waiver, or tap the green share icon in the top right corner. Your device's OS will offer the standard sharing options. Read more

A: The PURCHASES pane allows studio management to choose from bundles of waivers to use at will, two monthly TRF subscription levels, and view Apple’s Terms and Conditions.

A: Only studio management with the Master Passcode can access the Purchases interface. Artist passcodes will not work.

A: You can manage your subscription through your Apple account settings on your iPad. For detailed steps, please refer to our knowledge base article found here.

A: Only studio management with the Master Passcode can access the Purchases interface. Artist passcodes will not work.

A: YES.

The forms you purchased in the previous version of TRF will be transferred to the new TRFv3.0+. Send us proof of purchase, and we will credit your account. The REMAINING FORMS counter, shown on the PURCHASES screen of TRF, will balance within 24 hours.

Please follow these five easy steps, which should take five minutes or less.

1. Update TRF on your iPad/s.
2. Find the Apple receipt for your most recent Bundles purchase, easily found by searching ‘Apple’ in the email account associated with your Apple ID. You can also find it another way, if needed, explained below.
3. Screenshot the receipt to ensure we can see your Apple ID, purchase description with cost, and the order number. Read that again, please.
4. Send us that screenshot. You can do so by sending a support request inside of TRF app (tap KNOWLEDGE BASE AND SUPPORT), or through our website at TRFapp dot com>Support, in the main menu. You can’t miss it.
5. Your new TRF account will be credited, and the REMAINING FORMS counter on the PURCHASES screen will show your updated form count.

A: No. That's a security door we welded shut. Waivers made by previous versions of TRF (pre-v3.0) cannot be accessed by TRF v3.0+. This is a standard security practice among cloud services, reducing the chance of data breaches by malware between versions. Your pre-TRF v3.0 waivers are safe in your cloud and can be found there forever. Your clients should have no problem submitting a fresh 'first time' waiver, just this once, as they will be using the Returning Client feature evermore.

A: Currently, TRF offers email support rather than phone support. This allows for a more thorough exchange of information, as you can describe your issue, attach screenshots if necessary, and receive a detailed response from our support team.

A: The TRF support team comprises real tattoo artists, not bots! They understand the challenges you face in the studio and are dedicated to helping you resolve issues efficiently.

A: If you can't find the answer to your question in the KB, you can easily submit a support request directly within the TRF app. This allows you to connect with our human support team for personalized assistance.

A: The TRF Privacy Policy is always publicly accessible on this very page. You can tap the link to read the complete terms and conditions. tattooreleaseformsapp.com

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A: Only studio management with the Master Passcode can access the Settings. Artist passcodes will not work.

A: If the Master Passcode is lost, TRF app must be uninstalled and downloaded again. Therefore, it is crucial to keep the Master Passcode in a safe place.

A: The default Master Passcode is 1234. You can change it within the Settings. This code grants access to all features and is intended for management only.

A: Studio management chooses a single passcode shared by all artists. This passcode allows artists to access specific sections of the app.

A: The Artist Passcode provides access to the Artist Notes Pane (for previewing, notating, and signing waivers), searching for returning clients in the Returning Client Flow, the TRF Knowledge Base and Support interface, and the TRF Privacy Policy.

A: The Artist Passcode does not allow access to vital admin features such as SUBSCRIPTIONS or TRF SETTINGS.

A: The Studio Credentials should include the studio name (both popular and legal), address, contact information (website URL, official contact email, and phone number), and any legal designations (such as LLC).

A: In the Health Codes section, you input all local and state health codes that govern your studio. You can find these on your current release form or by contacting your attorney or local health department.

A: Yes! If your App Store shows TRF, you can download it. Also, you can set TRF to adapt to your regional address formatting in one tap, which allows both the studio and your clients to add their addresses in non-US address formatting.

A: The Master Passcode is the only way to access Settings, not the Artist Passcode. This design prevents accidental or malicious modifications by unauthorized staff.
For more details, see the section on Passcodes.

A: Once you customize your TRF app with all your artists, legal clauses, logo, and other details, TRF will automatically back up your settings based on the login credentials you provided during setup. If you need to add another iPad or replace an old one, simply log in at startup, and your previous settings will be ready.

A: The Devices section displays the UDID (Unique Device Identifier) of the device in use and other iPads sharing the subscription (if applicable). There's also a button to copy the UDID for support requests.

A: TRF offers a variety of configurable form options to help you comply with health codes and meet legal requirements. These options include Welcome Message, Automatic Emailer, Optional Client Notes, Require Email, Require ID Photos, and Additional Form Settings.

More on Form Options

A: You can enable the Welcome Message and add a personalized greeting, local health information, or marketing message.

A: TRF's Automatic Emailer allows you to send clients a copy of their waiver and additional PDFs containing aftercare instructions, health information, or other legal disclosures. (This is a subscription feature.)

A: In short, yes. You can set TRF to ask for opt-ins or you can require it if your local laws require that you give your clients a copy of their waiver. TRF = email it. Give = print it. These email addresses can be exported from TRF to your cloud in a tidy spreadsheet, along with all other non-health-related client information. If you are marketing to your clients, we suggest you ask them to opt in first. (Automatic Emailer and Exporting Reports are subscription features.)

A: Enable "Require Second Photo of Government ID" if your government-issued ID has essential information on both sides. This will ensure that you capture all necessary details on the waiver.

A: Yes, but TRF recommends capturing IDs, especially in the USA, for legal protection regarding client identity, particularly for minors and guardians. Disabling this feature will skip the ID photo step.

A: Use Additional Form Settings to present clients with extra information pages (PDFs) attached to their waivers. This is helpful for legally required disclosures or other important information.

Q: What is the purpose of the TRF Editors tab?

A: The TRF Editors tab allows studio management to customize various aspects of the app, including health questions, legal clauses, and lists of commonly used supplies (needles, tubes, grips, pigments, thinners, and salves). This customization ensures compliance with health laws and streamlines the waiver completion process. Read more

Q: How do I manage and customize the health questions presented to clients?

A: The Health Editor provides complete control over the health questions shown to clients. You can show or hide preloaded questions and add custom questions within the Allergies, Diseases, and Health Conditions sections. You can also enable inputs for Medications and Time of Last Meal. Read more

Q: How do I manage and customize legal clauses in TRF?

A: The Legal Editor allows you to add, remove, edit, and restore default legal clauses. You can also use specific formatting, like < > for your studio name and for bolding text. TRF also handles clauses for minors automatically based on the client's provided birthdate. Read more

Q: How do I customize the lists of pigments and thinners?

A: The Pigment and Thinner Editor allows you to manage the list of pigments and thinners artists can select when completing release forms. You can add, remove, and restore default items. Read more

Q: How do I manage the list of needles?

A: The Needle Editor allows you to manage the list of needles artists can select to add to the tattoo release form. You can add, remove, and restore default needle types. Read more

Q: How do I manage and customize the lists of grips and tubes?

A: The Grips and Tubes Editor allows you to manage the lists of disposable grips and tubes artists can select to add to their release forms. You can add, remove, and restore default items. Read more

Q: How do I manage the list of salves?

A: The Salve Editor allows you to manage the list of salves (lubes, glides) available for artists to select. You can add, remove, and restore default items. Read more

A: You can access the TRF Reports Feature by navigating to Settings > Master Passcode > Reports.(This is a subscription feature.)

More on generating TRF Reports

A: TRF gathers financial and non-health client data, which is organized and ready for export to your studio cloud as a .csv spreadsheet file. (This is a subscription feature.)

More about TRF data gathering for reports

A: To generate a financial report:

A: Financial reports are saved in your connected cloud storage within the "Reports" folder. The file name includes the report type, date, and time in 24-hour format (e.g., financial_report_2024-12-09T22:12:09.12345xxx.csv).

More on finding your Financial Reports in your TRF CLOUD FOLDER

A: To export a Client List:

A: Exported Client Lists are saved in your connected cloud storage within the "Reports" folder. The file name includes the report type, date, and time in 24-hour format (e.g., client_list_2024-12-09T22:12:09.12345xxx.csv).

More on finding your Client Lists in your TRF CLOUD FOLDER

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A: TRF is compatible with Google Drive, Dropbox, OneDrive, and Box cloud services.

Link to article about TRF-compatible cloud services

A: It is strongly recommended that the cloud service connected to TRF is owned and managed by studio ownership, with carefully managed permissions and password access for security.

Link to article about cloud service management for TRF

A: TRF automatically creates a folder called "Voluta Digital App [Year] Tattoo Release Forms" on your cloud. Within this main folder, two subfolders are created: "Reports" (for exported reports and lists) and "Waivers" (for generated waivers). A new main folder is created each year.

Link to article about TRF cloud folder organization

A: Navigate to your connected cloud storage (managed by studio ownership) and search for the folder by name (e.g., "Voluta Digital App 2025 Tattoo Release Forms").

A: To demonstrate your commitment to compliance, you can share the TRF Cloud Folder Flow with health inspectors and your legal team.

A: Navigate to the MORE tab in TRF Settings, scroll down, log out.

Learn more about logging out of TRF app here.

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A: Only the artist's signature is required for upload. However, adding extra data is strongly recommended for legal protection and may be required by local/state laws. Read more

A: The passcode for the Artist's Notes Pane is initially 1, 2, 3, 4. If studio management has changed this passcode, they will have to provide it or use the Master Passcode to allow access. This password can be changed in Settings under the Studio Tab. Learn More About Your Studio Tab

A: You can add information about Pigments, Disposables, Financials, Supporting Documents, and Artist Notes. Read more

A: You can record the brand, color family, named color, batch numbers, and thinners used for each pigment. Read more

A: You can record information about needles (configuration number and sterilization numbers), tubes (sterilization numbers), grips (sterilization numbers), and in-session tattoo salves. Read more

A: You can add financial data such as amount due, deposit, amount paid, total tax, and payment method. Financial reports can be exported in .csv format from Settings>Database>Generate financial report. (This is a subscription feature.) Read more

A: The Artist Notes Pane is only accessible as the client finishes their section of a new waiver by searching and opening a Returning Client waiver or recalling a Save For Later waiver. Read more

A: The Artist Notes Pane is only accessible as the client finishes their section of a new waiver, by searching and opening a Returning Client waiver, or by recalling a Save For Later waiver. A Master or Artist Passcode is needed to gain access. Read more

A: Previewing the waiver shows the artist an image of the final PDF before it's saved to the cloud. This allows the artist to verify the accuracy of the client's information, check the clarity of the ID photo, and quickly identify "yes" responses to health questions (highlighted in red). NOTE: Artist Notes will not appear in the preview. They aren't attached to the waiver until it is uploaded to the cloud. Read more

A: Use this option if you find unsatisfactory client inputs, such as unclear ID photos. This allows you to correct any issues before the waiver is uploaded. Read more

A: This option allows you to add supporting documents, such as additional ID or other relevant paperwork. While this option is also available later in the Artist Notes Pane, it can be helpful to photograph documents immediately and complete the rest of the waiver later. Read more

A: You can sign the waiver, tap "Options" (to preview, make changes, add documents, cancel, or start new), or tap "Save for Later." (Save for Later is a subscription feature.) Read more

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A: The New Client Flow is designed to make the waiver process quick and engaging for new clients. It turns it into a brief "side quest" in the lobby. Clients complete the necessary paperwork independently on an iPad. Read more

A: TRF uses a client-driven, auto-advancing user interface. The app programmatically moves clients to the following input, using prominent buttons and a natural visual flow. A gold arrow allows for intuitive navigation backward and forward. Read more

A: The New Client Flow is designed to be quick and efficient. We clock clients who have never touched TRF to completion in 3.5 to 5 minutes. These clients actually read their legal clauses, unlike those who were handed paper waivers instead of TRF! Read more

A: The HEALTH section collects information about Allergies, Diseases, Health Conditions, Medications (if applicable), and Time of Last Meal. Studio management controls which of these questions are shown to clients. Note: TRF does not include client health information when the TRF Report feature "Upload Client List" is activated. Further, neither the TRF team nor TRF app ever sells client data of ANY sort. Read more

See our Privacy Policy for more details.

A: No. The New Client Flow is designed for self-service. Clients can easily complete the process independently on the iPad without assistance from staff. Read more

A: The BIO section collects essential biographical information, including Name (first and last), Gender, Pronouns, Date of Birth, Citizenship, Address, Phone Number, and Emergency Contact information. Read more

A: In the ART section, clients provide a brief description of their desired tattoo, choose the tattoo location on their body, and select the artist who will perform the tattoo. Read more

A: The SOCIAL section asks clients how they found the studio and allows them to opt into marketing communications and social media connections. It also may collect a legally required email address. Read more

A: In the LEGAL section, clients are presented with individual legal clauses to read and initial. The app guides them through each clause before they provide their legal signature. Read more

A: The Returning Client Flow is a fast-track process for clients who return for sessions on the same tattoo. It significantly reduces the time required for waiver submission, which thrills those clients and makes them love you all the more. Read more

A: While the initial waiver submission can take about five minutes, subsequent submissions using the Returning Client Flow can take less than 10 seconds if no changes are needed. Read more

A: The client or staff member accesses the Returning Client flow by:

A: The Returning Client feature should not be used when a client is getting a new tattoo. Because the artwork and tattoo placement change, a new waiver is legally required for each new tattoo. Resubmitting a previous waiver will not cover the new procedure. Read more

A: Based on our experience with TRF in our studio, we recommend that studio staff manage the Returning Client process. The ability to search is pass-coded, which ensures client privacy and prevents clients from 'accidentally' accessing other clients' waivers. Read more

A: The artist should carefully review the previously submitted waiver in the RETURNING CLIENT WAIVER VIEWER, paying close attention to any client health indications. Read more

A: No. That's a security door we welded shut. Waivers made by previous versions of TRF (pre-v3.0) cannot be accessed by TRF v3.0+. This is a standard security practice among cloud services, reducing the chance of data breaches by malware between versions. Your pre-TRF v3.0 waivers are safe in your cloud and can be found there forever. Your clients should have no problem submitting a fresh 'first time' waiver, just this once, as they will be using the Returning Client feature evermore. Read more

A: You can search for previous waivers by:

A: The "Save For Later" feature in TRF allows studio staff to pause a client's waiver after they have completed their portion but before the artist adds their notes. This is useful for managing multiple clients who must complete tattoo release forms. Read more

A: After a client completes their part of the waiver, staff can tap "SAVE FOR LATER." This saves the incomplete waiver and resets the app for the next client. To retrieve a saved waiver, tap the "RETURNING CLIENT" button. The unfinished waivers are queued for completion. Read more

A: This feature is especially beneficial for busy studios with multiple iPads and a high volume of clients, such as during walk-in hours.

A: The artist can recall the incomplete waiver, review the client's health considerations, add their own notes in the Artist Notes Pane, preview the waiver, add supporting documents, and sign and upload the completed waiver to the cloud. Read more

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A: This flow is not inside TRF app. It is your cloud interface, its functions, and the folder TRF puts there, full of your waivers and reports. This flow might also be called "Knowing and Managing my Studio Cloud Interface." We call this the "TRF Cloud Folder Flow" to help you understand how to use your cloud. Read more

A: TRF is compatible with Google Drive, Dropbox, and OneDrive cloud services.

A: It is strongly recommended that the cloud service connected to TRF is owned and managed by studio ownership, with carefully managed permissions and password access for security.

A: Navigate to your connected cloud storage (managed by studio ownership) and search for the folder by name (e.g., "Voluta Digital App 2025 Tattoo Release Forms"). Read more

A: To demonstrate your commitment to compliance, you can share the TRF Cloud Folder with health inspectors and your legal team. Read more

A: Your choice of cloud is up to you! We offer several cloud server options so that you can choose the one you find easiest to navigate or one that you may already use in your studio. If you have questions on how to share or manage permissions of your cloud server, you can find those within the help tab of your cloud of choice.

A: Your waiver is entirely customizable based on your (and your health inspector's) preferences. You can customize your Form Settings in the Settings Flow. Learn more about the Settings Flow here. You can edit your health and legal questions required through our Editor's Tab. Learn more about the Editor's Tab here.

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A: For simple PDFs, you can use applications like Google Docs, Microsoft Word, or Pages. For more complex layouts, LibreOffice or Adobe InDesign are recommended. Learn more about Creating Modern PDFs for use in TRF app: A Comprehensive Guide

A: You should export to PDF (or use "Save As PDF"), as this generally preserves formatting and metadata better than printing. Learn more about Creating Modern PDFs for use in TRF app: A Comprehensive Guide

A: TRF generates clean, organized legal documents in PDF format, including searchable text and full-color images of IDs, birth certificates, client designs, and other supporting documents. The waivers compile data from the client, the artist, and the studio. See an example TRF release form

A: Client-entered data is reported in the same order provided, in clearly marked sections: ID PHOTO, BIO, THE ART, SOCIAL, HEALTH, and LEGAL. Clients add this information in the New Client Flow. Read more

A: Through the Artist Notes Pane, the artist adds data after the client completes their section, including information about pigments, disposable gear, sterilization dates, session notes, and supporting documents. Read more

A: TRF's superpower is formatting and populating PDFs with information entered in TRF settings by studio management (or the solo artist), including details about the legal entity, regulating codes, and chosen health and legal questions. Read more

A: PDFs offer several advantages for digital waivers, including: